Power Reset Steps - Sky Business
First Line Of Defence
Please follow these two simple steps to help restore your SKY TV pictures
1: POWER RESET
- Switch the power to the decoder off at the wall or unplug the power cord from the back of the decoder
- Make sure all the lights at the front of the decoder have gone out
- Wait approximately 30 seconds
- Reconnect the power to the decoder
- Wait while the lights flash on and off, then one green light will come on and stay on
- A message ‘One Moment Please’ will appear on your TV screen.
2: INSERT YOUR SKY CARD
If you don’t see the card poking out of the decider, it is on the inside.
- There should be a panel that you can lift up on the left hand corner of the decoder at the top or bottom of the decoder.
- Slide the card out, wipe it with a soft cloth and reinsert.
- This should clear the message if not, a power reset should solve it.
OTHER TECHNICAL PROBLEMS
For all other technical problems, follow the Technical Help: Frequently Asked Questions.
Contact Us
Talk to us about the right package for your business.
Email
skybusiness@skytv.co.nz
Phone & Fax
Tel: 0800 759 333
Fax: +64 9 525 8386
Fax: +64 9 525 8386
Physical Address
SKY Business
10 Panorama Rd
Mt Wellington
Auckland
New Zealand
10 Panorama Rd
Mt Wellington
Auckland
New Zealand
Postal Address
SKY Business
PO Box 9059
Newmarket
Auckland
New Zealand
PO Box 9059
Newmarket
Auckland
New Zealand
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